How can we help?

Download Kaivro from the App Store or Google Play. Open the app and create an account with email, or sign in with Apple or Google.

Yes. Free includes workout and nutrition logging, recipes, meal plans (plan + shopping list + share), Quick Add, water, sleep, friends, body measurements (up to three saved entries), home AI insights (Kaivro Guide), an automatic weekly recap, and capped AI for meals, photos, exercises, activities, and workout estimates. Kaivro Pro is optional.

Free includes core logging and AI with monthly caps. Pro raises those monthly AI caps (it does not remove them), removes the three-measurement history cap, and unlocks Supplements and Health Sync. Pro does not include PT Observer, AI Chat, or unlimited AI.

Describe what you ate in natural language (for example, "chicken breast with rice and vegetables"), or use a meal photo. Kaivro estimates nutrition so you can review and save. Text meal AI, recipe AI, ingredient AI, and Quick Add AI share one monthly text bucket. Photo meal AI has its own monthly cap.

Yes, with per-feature monthly caps. New accounts also get a 7-day welcome period with doubled Free AI caps.

No. Pro has higher monthly caps (for example, 200 text meal analyses, 40 photo analyses, and 60 insights per month). A separate server cost guardrail can also pause AI temporarily without showing a paywall.

Text meal / recipe / ingredient / Quick Add AI (shared): 15 Free or 200 Pro per calendar month in your account timezone. Photo meal AI: 5 Free or 40 Pro per month.

Yes, up to 5 photo meal analyses per month.

Yes. Meal plans, shopping list, and sharing with friends/partner stay on Free forever — not a limited-time tease and not Pro-gated.

Yes, with a 3-entry history cap on Free. Pro removes that history cap.

That AI action is blocked until the next month (or until you upgrade for higher caps). Manual logging and other features still work. Limits reset on the next calendar month in your account timezone.

Higher monthly AI caps, unlimited measurement history, Supplements, Health Sync (Apple Health / Health Connect), and in-app subscription management or restore through the App Store or Google Play. Pro is not unlimited AI and does not include PT Observer or AI Chat.

In the app, open Account → Subscription (or follow an upgrade prompt when you hit a limit). Plans are billed through the App Store or Google Play. Intended list prices are $9.99/month or $99.99/year in USD; your store may show a localized price. A free trial appears only if the store product includes an introductory offer.

Yes. Use Restore purchases on the paywall. Kaivro syncs with RevenueCat and your App Store or Google Play account.

Manage or cancel in the app via Account → Subscription (Customer Center for store Pro), or in your device subscription settings (Apple ID → Subscriptions on iOS; Google Play → Subscriptions on Android). Access continues until the end of the current billing period. Deleting the app or your Kaivro account does not cancel the store subscription.

Your logs stay. You return to Free AI caps and the Free module list unless you still have gifted Pro. Existing data is not deleted when Pro ends.

From Nutrition, add a meal by describing it in text, analyzing a photo, using Quick Add, or logging from a saved recipe or ingredients. You can always edit before saving.

Go to Workout → Routines → Create Routine. Add exercises, set targets, and save. Start the routine anytime from Workout.

Home AI insights and manual weekly regenerates share a monthly quota (10 Free / 60 Pro). An automatic weekly coaching recap is included for Free and Pro and is not charged against that user quota.

Health Sync (Apple Health / Health Connect) is a Pro module. Free users may see an Account tile; the in-app upgrade path for that screen is still being finished, so use Account → Subscription for Pro. Kaivro is not a medical device and does not provide medical advice.

We collect what you enter (meals, workouts, measurements, and similar logs), account details, and basic usage or crash data with consent where required. We do not sell your personal data. See our Privacy Policy for full details.

When you consent to AI features, relevant wellness context can be sent to OpenAI to power meal detection, estimates, and insights. Billing identity is handled via RevenueCat and the app stores. We do not send your name, email, or payment details to OpenAI. See our Privacy Policy.

Export: request a data export from the app (email to support@kaivro.com; not an automatic CSV/PDF download). Delete: Account → Data & deletion. There is a 7-day grace period to undo. Deleting your Kaivro account does not cancel an App Store or Google Play subscription.

No. Kaivro is not a medical device and does not provide medical advice. Insights are informational only.

Try being more specific (for example, "150g grilled chicken breast" instead of "some chicken"). Edit the result before saving. If AI is temporarily unavailable, you can still log manually.

Wait for the next calendar month reset, or upgrade to Pro for higher monthly caps. Manual logging continues to work.

Reset your password via Forgot Password, or sign in with the same Apple or Google method you used originally. Contact support@kaivro.com if you still need help.